Customer file · 01

Happy Travels LLC: seven licenses, one operator surface.

A vertically integrated CA cannabis operator running cultivation through retail, with a partner testing lab. Before THCompliance: four pieces of software, three siloed Metrc credentials sets, two CSV reconciliation cycles a week.

Carlsbad · Vista · Encinitas · Oceanside · SD2024–present

01The before

Happy Travels was running their cultivator on Distru, their manufacturer + distributor on a custom Excel pipeline, their retail floor on a third-party POS, and reconciling everything into Metrc by hand the day before the CDFA quarterly. Their CFO was the only person who knew which package went where on which platform, and she was burning a day a week on cross-checks.
When the CA-Metrc Phase 2 v2 mandate landed, they had two months to either rewrite their stack or find someone who already had. They picked the second.

02The pull quote

Vertically integrated · 7 licenses

Happy Travels

San Diego County → LA → Bay Area

CDPH-10003107 · Manufacturer T6C11-0001537-LIC · DistributorCCL19-0000123 · Cultivator T3C9-0000456-LIC · Retailer T9C12-0000789-LIC · MicrobusinessC8-0000234-LIC · Testing LabC10-0000567-LIC · Delivery T10

We were running four licenses on three pieces of software. THCompliance pulled all of it onto one operator-facing surface, with one Metrc credentials vault, and one queue we actually approve through. The 6 hours a week we were burning on reconciliation went away on day one.

— Avery Cole · CFO, Happy Travels

6 hrs

Saved per week

100%

Manifest acceptance

7→1

Tools consolidated

03The numbers

Manifests

312

Submitted via the queue in the first 90 days. Zero rejected for malformed payloads.

100% acceptance · 0 dead-letter

Operator hours

−72/mo

CFO + COO time recovered. Reallocated to financial planning.

Vs. four-tool baseline

Cycle

22 days

From signed contract to first live Metrc submission via THCompliance.

Cult license first · then layered

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We're selecting two more vertically-integrated CA operators for our Q3 cohort. Includes white-glove migration + a co-authored case study.